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A decade in product and the problems are always the same. Different industries, different team sizes, different tech stacks — the surface changes. Underneath it's always some ve...
The pattern shows up everywhere. Different company, different product, different team — same problems underneath. After enough engagements you stop being surprised by what's bro...
Most teams treat discovery as a phase. There's a kickoff, a few weeks of research, a synthesis deck, and then the team moves to build. Discovery is something you do at the start...
Empathy gets dismissed as a soft skill. Something for the people side of the job, irrelevant to the actual decisions about what to build. That framing is wrong twice over. First...
PM job descriptions list artefacts. Roadmaps, requirements, specs, OKRs, presentations. They make the role sound like a documentation job. The artefacts are the visible output. ...
PM job descriptions emphasise the speaking work. Stakeholder communication. Presentations. Influencing without authority. Pitching the roadmap. The actually-load-bearing skill i...
Most retention work is reactive. The team looks at the cohort curve, sees a drop, runs a campaign, builds a feature, and watches the curve do whatever it does. The teams with th...